-10% on your first shopping

Join Gomez Club and receive -10% on the new collection and -5% on the discounted products from the very first shopping. Membership of the elite Gomez Club provides you with these and plenty of other benefits.

Free dispatch

Shopping at Gomez online store is simple and free. Orders over 200PLN are dispatched to the customers without additional fees*. We prepare the orders without undue delay in order to forward them to one of our trusted courier companies. *Refers to the parcels delivered within the boundaries of Poland.

Free returns

All items purchased at Gomez online store may be tried on. Should the items be dissatisfactory, the Customer has the right to withdraw from contract no later than 14 days as of the day on which received the order. In order to make the return process easier, we have prepared the packaging to be re-used for a return. The return from territory of Poland is free of charge - all you have to do is to log onto your Customer Account and fill in the return form.

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Withdrawal from contract

We realize that online shopping abides by its own rules. There is no possibility of trying on or "tangible" contact with the product. That's why, you may always try on the purchased item and withdraw from the contract within 14 days of the date of receiving the parcel. For your comfort, we offer three ways of return.

If you want to return the product at your own expense, feel free to use the package in which you received the parcel. The box got adjusted to be resent. All you need to do is put the returned items, attach signed withdrawal form and, if possible, the copy of receipt. The parcel should be sent to:


„GOMEZ”
UL. STRZESZYŃSKA 33
60-479 POZNAŃ

We request that the withdrawal form, copy of the receipt (if possible) and returned products be placed in the same parcel.

Please submit your contact information and documents or other information allowing to identify purchase agreement (i.e. receipt, invoice, order number, others) on the withdrawal form. Feel free to use the withdrawal form available below. The form must be signed. Attaching the copy of the receipt or invoice will considerably speed up the process of withdrawal.

Withdrawal form available HERE

Detailed information on the rights of withdrawal are submitted in our Terms and conditions.

 


If you wish to return the product personally, all you need to do is deliver the returned items together with signed withdrawal form to one of our stationary stores in Poznań or Such Las. The withdrawal form should include the data enabling contact during the process of the return and document or other information allowing to identify purchase agreement (i.e. receipt, invoice, order number, others).

Feel free to use the withdrawal form available below. The form must be signed. Attaching the copy of the receipt or invoice will considerably speed up the process of withdrawal.

Withdrawal form available HERE

Detailed information on the rights of withdrawal are submitted in our Terms and conditions.

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